ACCESSIBILITY STATEMENT

Last Updated: July 8, 2026

CenterPoint Automotive Technology LLC (“CenterPoint,” “Company,” “we,” “us,” or “our”) is committed to providing a positive and accessible experience for individuals who visit the CenterPoint AutoTech website, access our online content, or use our software and related digital services.

This Accessibility Statement describes our ongoing efforts to support digital accessibility and provides information about how users may contact us if they experience an accessibility barrier.

1. OUR COMMITMENT TO ACCESSIBILITY

CenterPoint is committed to improving access to its digital services for people with disabilities.

We recognize that accessibility is an ongoing process involving design, development, content, technology, testing, maintenance, and user feedback.

Our goal is to make the CenterPoint AutoTech website and supported digital services reasonably accessible and usable for the broadest practical range of users.

1. SCOPE OF THIS STATEMENT

This Accessibility Statement applies to CenterPoint-controlled digital experiences, which may include:

a. the CenterPoint AutoTech public website;

b. CenterPoint-controlled web pages;

c. online account access areas;

d. supported portions of the CenterPoint AutoTech software platform;

e. digital forms;

f. online legal and policy pages;

g. downloadable documents created and published by CenterPoint; and

h. other CenterPoint-controlled digital content.

Certain third-party websites, platforms, embedded services, payment systems, authentication systems, external documents, OEM resources, or linked content may be outside CenterPoint’s direct control.

1. ACCESSIBILITY GOALS

CenterPoint seeks to improve digital accessibility with reference to generally recognized accessibility principles and, where reasonably applicable, the Web Content Accessibility Guidelines (“WCAG”).

Our accessibility efforts may include working toward practices such as:

a. providing meaningful page titles and headings;

b. maintaining logical content structure;

c. supporting keyboard navigation where reasonably possible;

d. providing text alternatives for meaningful images where appropriate;

e. supporting readable text and sufficient visual clarity;

f. avoiding unnecessary barriers caused by color alone;

g. supporting understandable links and controls;

h. improving form labels and instructions;

i. supporting scalable or zoomable content where reasonably possible;

j. improving compatibility with commonly used assistive technologies; and

k. reviewing identified accessibility barriers.

Reference to WCAG reflects an accessibility goal and framework for improvement. It does not constitute a representation that every page, feature, document, integration, or component currently conforms to every WCAG success criterion.

1. ONGOING ACCESSIBILITY EFFORTS

CenterPoint views accessibility as an ongoing effort rather than a one-time project.

Our efforts may include:

a. reviewing website structure and navigation;

b. evaluating text readability;

c. improving headings and content organization;

d. reviewing images and alternative text;

e. reviewing link descriptions;

f. improving form usability;

g. reviewing keyboard access;

h. evaluating color and contrast issues;

i. reviewing mobile responsiveness;

j. considering accessibility when adding or modifying content; and

k. responding to accessibility feedback.

As the website and Software evolve, accessibility improvements may be implemented over time.

1. WEBSITE ACCESSIBILITY

CenterPoint seeks to maintain a public website that is reasonably usable across commonly supported devices, browsers, and screen sizes.

Website accessibility efforts may include:

a. clear navigation;

b. consistent page organization;

c. readable typography;

d. responsive page layouts;

e. descriptive headings;

f. meaningful link text;

g. appropriate image descriptions where applicable;

h. keyboard-accessible functionality where reasonably supported; and

i. reduced reliance on visual presentation alone to communicate important information.

Website performance may vary depending on browser type, browser version, device, operating system, user settings, assistive technology, and third-party components.

1. SOFTWARE PLATFORM ACCESSIBILITY

The CenterPoint AutoTech software platform is a professional business application that may include specialized workflows involving:

a. vehicle information;

b. uploaded scan files;

c. diagnostic information;

d. repair-planning documentation;

e. quote operations;

f. report generation;

g. account administration;

h. Technician User access;

i. Report History;

j. OEM information resources; and

k. other automotive service workflows.

CenterPoint seeks to consider accessibility as the Software is maintained and developed.

Because professional software workflows may involve complex data tables, uploaded third-party documents, generated reports, interactive controls, external files, and specialized automotive information, accessibility may vary by feature and content type.

1. KEYBOARD ACCESS

CenterPoint seeks to support keyboard access to important website and digital functions where reasonably possible.

Keyboard behavior may depend on:

a. the user’s browser;

b. operating system;

c. assistive technology;

d. third-party platform components;

e. embedded services; and

f. the specific Software feature being used.

Users who encounter a keyboard navigation barrier are encouraged to contact CenterPoint.

1. SCREEN READERS AND ASSISTIVE TECHNOLOGIES

CenterPoint seeks to improve compatibility with commonly used assistive technologies where reasonably possible.

Actual compatibility may vary depending on:

a. screen reader software;

b. screen reader version;

c. browser;

d. operating system;

e. device;

f. user configuration;

g. third-party components; and

h. the structure of uploaded or externally sourced content.

CenterPoint welcomes reports concerning specific compatibility issues.

1. TEXT SIZE AND ZOOM

Many modern browsers and devices allow users to enlarge text or zoom page content.

Users may be able to adjust:

a. browser zoom;

b. operating system text size;

c. display scaling;

d. screen magnification; and

e. other accessibility settings.

CenterPoint seeks to support reasonable enlargement of content where practical, although layout behavior may vary by page, device, browser, or third-party component.

1. COLOR AND VISUAL PRESENTATION

CenterPoint seeks to avoid using color as the sole method of communicating important information where reasonably practical.

We may also consider:

a. text clarity;

b. contrast;

c. visible labels;

d. warning indicators;

e. status descriptions; and

f. other methods of supporting understandable presentation.

Certain reports, diagnostic information, warning indicators, third-party content, or specialized workflow displays may use color as one part of a broader presentation.

1. IMAGES AND ALTERNATIVE TEXT

CenterPoint seeks to provide meaningful text alternatives for important images where appropriate.

Alternative text practices may vary depending on whether an image is:

a. informational;

b. functional;

c. decorative;

d. part of a report;

e. uploaded by a user;

f. supplied by a third party; or

g. embedded from an external source.

Decorative images may not require descriptive alternative text.

1. FORMS AND INPUT FIELDS

CenterPoint seeks to make forms and input fields understandable and usable where reasonably possible.

Accessibility efforts may include:

a. meaningful field labels;

b. clear instructions;

c. understandable buttons;

d. identification of required information;

e. useful error messaging; and

f. logical form organization.

Some forms or controls may be provided through third-party technologies outside CenterPoint’s direct control.

1. DOWNLOADABLE DOCUMENTS AND PDF FILES

The Services may include downloadable documents, generated reports, Quick Start Guides, PDFs, scan reports, or other files.

Accessibility of these documents may vary depending on:

a. document format;

b. document age;

c. source system;

d. whether the document was created by CenterPoint;

e. whether the document was uploaded by a user;

f. whether the document was generated by a third-party diagnostic tool; and

g. technical limitations of the file.

If a user has difficulty accessing a CenterPoint-created document, the user may contact CenterPoint to request reasonable assistance or an alternative format where reasonably available.

1. USER-UPLOADED CONTENT

The CenterPoint AutoTech Software may allow Subscribers or Authorized Users to upload:

a. scan reports;

b. PDFs;

c. vehicle information;

d. repair information;

e. customer information;

f. diagnostic files; and

g. other documents or data.

CenterPoint may not control the accessibility of user-uploaded content.

Accessibility limitations contained in an original uploaded file may remain present when that file is viewed, processed, referenced, or stored through the Software.

1. THIRD-PARTY CONTENT AND SERVICES

The CenterPoint website or Software may link to, integrate with, embed, or rely upon third-party services or content.

Examples may include:

a. website platform services;

b. hosting providers;

c. authentication providers;

d. payment processors;

e. email services;

f. OEM information sources;

g. diagnostic tool outputs;

h. external documents;

i. analytics services; and

j. other technology providers.

CenterPoint does not control all aspects of third-party accessibility and cannot guarantee the accessibility of independent third-party websites, software, documents, platforms, or content.

Users experiencing an issue with a third-party service may also need to contact the applicable third-party provider.

1. OEM AND EXTERNAL INFORMATION SOURCES

The Software may provide links, references, navigation assistance, or access pathways relating to OEM or other external information sources.

CenterPoint does not control the accessibility of independent OEM portals, OEM documents, position statements, external repair information systems, or third-party publications.

Accessibility concerns involving those external resources may be governed by the applicable provider’s own accessibility practices.

1. MOBILE DEVICES

CenterPoint seeks to support reasonable access through commonly used mobile devices where the applicable website or Software feature is designed for mobile use.

Mobile accessibility may vary depending on:

a. device type;

b. screen size;

c. operating system;

d. browser;

e. accessibility settings;

f. orientation;

g. network conditions; and

h. third-party components.

1. KNOWN LIMITATIONS

Despite ongoing efforts, some content or functionality may not yet be fully accessible.

Potential limitations may include:

a. older documents;

b. complex PDFs;

c. third-party content;

d. user-uploaded files;

e. diagnostic scan reports;

f. complex tables;

g. specialized automotive data;

h. interactive Software components;

i. embedded services; and

j. newly introduced features undergoing improvement.

CenterPoint may prioritize identified barriers based on severity, user impact, technical feasibility, available resources, and the degree of control CenterPoint has over the affected content or technology.

1. REQUESTING ACCESSIBILITY ASSISTANCE

If you experience difficulty accessing CenterPoint-controlled digital content or functionality, please contact us.

When possible, please provide:

a. the page or feature involved;

b. the website address or location of the content;

c. a description of the problem;

d. the device being used;

e. the browser being used;

f. the assistive technology being used, if applicable; and

g. the preferred method for receiving a response.

Providing this information may help CenterPoint investigate and respond more effectively.

1. ALTERNATIVE ACCESS

Where reasonably possible, CenterPoint may attempt to provide assistance or an alternative method of accessing CenterPoint-controlled information or functionality.

Depending on the circumstances, assistance may include:

a. providing information in another available format;

b. assisting with navigation;

c. providing a document in an alternative available form;

d. explaining a Software workflow;

e. providing support concerning a CenterPoint-controlled feature; or

f. identifying another reasonable method of obtaining the requested information.

The availability of a specific alternative may depend on the nature of the content, technical feasibility, applicable law, and whether CenterPoint controls the underlying material.

1. ACCESSIBILITY FEEDBACK

CenterPoint welcomes accessibility-related feedback.

Feedback may help identify:

a. navigation barriers;

b. keyboard access issues;

c. screen reader compatibility concerns;

d. missing image descriptions;

e. readability concerns;

f. form usability issues;

g. document accessibility issues; and

h. other digital accessibility barriers.

CenterPoint may review reported issues and consider reasonable improvements.

1. RESPONSE TO ACCESSIBILITY REQUESTS

CenterPoint seeks to review accessibility requests and feedback in a reasonable manner.

Response times may vary depending on:

a. the nature of the request;

b. the complexity of the issue;

c. the technology involved;

d. whether a third party controls the affected component;

e. the availability of an alternative format; and

f. the scope of any required technical work.

1. NO GUARANTEE OF UNIVERSAL COMPATIBILITY

Digital technologies, assistive technologies, browsers, devices, operating systems, third-party platforms, and accessibility standards continue to evolve.

CenterPoint does not represent that every digital feature will operate identically with every possible combination of:

a. device;

b. browser;

c. operating system;

d. assistive technology;

e. user setting; or

f. third-party integration.

CenterPoint remains committed to considering reasonable accessibility improvements.

1. CHANGES TO THIS ACCESSIBILITY STATEMENT

CenterPoint may update this Accessibility Statement from time to time to reflect:

a. changes in the website;

b. changes in the Software;

c. accessibility improvements;

d. changes in technology;

e. changes in third-party services;

f. changes in applicable requirements; or

g. other developments.

When this Statement is updated, the “Last Updated” date may be revised.

1. CONTACT INFORMATION

For accessibility assistance, feedback, or to report an accessibility barrier, please contact:

CenterPoint Automotive Technology LLC
Email: info@centerpointautotech.com
Phone: 609-676-4244