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SOFTWARE SUPPORT

Based on your selected support topic, this resource may help resolve your question before submitting a support request.

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DIRECT ACCESS

Support Email

info@centerpointautotech.com

Operational Hours

Monday – Friday
8:00 AM – 6:00 PM EST

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COMPLETE ADMIN ACCOUNT SETUP & CUSTOMER ONBOARDING

Set up your admin account, configure your shop profile, and complete customer onboarding.

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ADMIN DASHBOARD & PERFORMANCE OVERVIEW

View key account activity, monitor performance, and manage your CenterPoint AutoTech workflow from the Admin Dashboard.

KNOWLEDGE BASE

Access technical guides, diagnostic workflow tutorials, and expert troubleshooting protocols for the CenterPoint AutoTech ecosystem.

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NEW SCAN & VISUAL VALIDATION

Transform your Autel scan data into clear visual documentation that helps customers understand repair findings, supports repair recommendations, demonstrates the value of your work, and helps sell the repair.

"sample OEM repair position statement document from CenterPoint auto tech's OEM library FOR ORGANIZEDING REPAIR RECOMMENDATIONS AND SOURCE LINKS"
OEM LIBRARY

Build, organize, email, and view your own OEM position statement library with saved source links and contact information.

"vehicle diagnostic scan tool connected in trunk, illustrating CenterPoint auto tech's technician invitation and access management "
TECHNICIAN INVITATION & ACCESS

Invite technicians, manage permissions, and control user access. Admins maintain oversight of their team from one centralized account.

"SAMPLEPAST REPAIR VALIDATION REPORT IN CENTERPOINT AUTO TECH'S REPORT HISTORY, SHOWING SAVED SCAN DIAGNOSTIC SCAN RESULTS"
REPORT HISTORY

Access, review, and manage all your past reports in one place.

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