TECHNICAL SUPPORT
DIRECT ACCESS
Support Email
Operational Hours
Monday – Friday
8:00 AM – 6:00 PM EST
Follow System Updates
RECOMMENDED HELP
COMPLETE ADMIN ACCOUNT SETUP & CUSTOMER ONBOARDING
Set up your admin account, configure your shop profile, and complete customer onboarding.
ADMIN DASHBOARD & PERFORMANCE OVERVIEW
View key account activity, monitor performance, and manage your CenterPoint AutoTech workflow from the Admin Dashboard.
KNOWLEDGE BASE
Access technical guides, diagnostic workflow tutorials, and expert troubleshooting protocols for the CenterPoint AutoTech ecosystem.
NEW SCAN & VISUAL VALIDATION
Transform your Autel scan data into clear visual documentation that helps customers understand repair findings, supports repair recommendations, demonstrates the value of your work, and helps sell the repair.
OEM LIBRARY
Build, organize, email, and view your own OEM position statement library with saved source links and contact information.
TECHNICIAN INVITATION & ACCESS
Invite technicians, manage permissions, and control user access. Admins maintain oversight of their team from one centralized account.
REPORT HISTORY
Access, review, and manage all your past reports in one place.